Frequently Asked Questions
To upload files less than 100 MB, click here. To send larger files, please visit Dropbox.com , Wetransfer, Hightail or other popular file transfer protocols to submit your job.
What is your turn around time?
Turn around time varies based on number of songs, current schedule and requirements of your job.
How do you receive song files?
To upload files less than 100 MB, click here. To send larger files, please visit Dropbox.com, Google Drive, WeTransfer.com, Hightal.com, to submit your job.
What format should I send my audio in?
If not using Pro Tools or Logic, the format of the songs should be sent in individual Wav or Aiff files.
What quality does my audio have to be in?
- Audio file type can be either: Aiff or Wav
- Sample rate should be 44.1khz, but 48khz, 96khz, and 128khz is acceptable.
- Bit rate should be 24bit for most popular DAW’s, but will accept 16bit.
How should I prepare my audio before sending it?
Please See “Audio Requirements”
What file formats do you accept?
Pro Tools, Nuendo, Logic Audio, Cubase, Sonar, Cool Edit, etc.. You will have to export all audio line per line, instrument by instrument, or layer by layer with the same start and end points. These files should be 24bit – 192bit 44.1khz Wav or Aiff files.
What is the best format to send audio in?
Aiff or Wav
What software program, do you prefer?
Pro Tools or Logic. If you do not have either, individual audio file as described above will be fine.
What format will I receive my finished mix in?
First you will receive a 320kbps (w/audio watermark) mp3 file for review. The Final Format is MP3, AIFF and WAV.
What sound quality will my final mix be in?
Current standard CD audio format which is 44.1khz 16bit. For mastering an audio format of 24bit 44.1khz & 24bit 192khz Aiff or Wav will be available.
How do I get started with my order?
Fill out the “Mix By Mail” ™ Quote Form.
What are your Prices?
Please see “Mix By Mail” ™ Rates.
I have paid for my mix what’s next?
Please see “How to Get Started”.
Mix By Mail ™ Rates
In both cases, and due to the low rates, all final mixing sessions are the property of Hightower Productions, Inc. and Mix by Mail copies of mixed song(s) will be released only! If you would like to receive the final mixing session data, an additional fee per song will be charged for their release. Email or call us for additional details.
Mix Package One:
Receive Main Pass, Tv Track, Instrumental, Vox Up, Vox Down, Acapella and Radio (if necessary). This package includes mastering of the Main Pass only. ($125.00 US Dollar value) . Mastering is provided by Absolute Audio. To master other passes of the same song (TV, Instrumental, etc.), That extra fee must be paid to Absolute Audio directly. For information on how to contact Absolute Audio click here.
Mix Package Two:
Receive Main Pass Only! Additional pass (Tv Track, Instrumental, Vox Up, Vox Down, Acapella and Radio) of the same song will cost $25 (US Dollars) each.
Please note:
Before work can begin, a partial payment of Mix package (50%) must be made. Remaining balance to be paid after mix completion. Payments are received by either Pay Pal, Venmo, Money Order, Wire Transfer, etc. In all cases, customer will pay additional fees charged to send money. To insure exact money amount agreed upon is paid.